General conditions of use of the service introduction. he service provided by GAME POLO through its website www.polo.tv - as defined below - allows the use of a set of freely accessible multimedia contents; and a set of content accessible in pay per view, prior subscription to a subscription, as better specified in the following article 2 of these General Conditions (the contents referred to in al romanino (ii), hereinafter the "Packages"
The use of the contents ("services") is offered, after registering to the Site, via internet connection (provided by a third-party operator) and the use of enabled devices (PC, Mobile, Tablet). GAME POLO a French SASU company registered with the Bayonne commercial registry under number 851 079 855 of 36, rue de Barchalot, 64200 Biarritz, France
These general conditions of use of the Service provided by GAME POLO (the "General Conditions") govern the use of the Service by you, therefore we invite you to read it and keep a copy.
By registering at www.polo.tv (hereinafter "Site"), you can do that at any time, you can create and activate a personal profile (the "Personal Profile"), by entering the data requested by the appropriate form. In the section of your Profile, which you can access by clicking on your name once logged in, you can view and manage information relating to your position and your membership (e.g. example, your data, the type of package purchased, etc.) It is understood that registration at www.polo.tv is necessary for the use of the services offered. The treatment of your data by GAME POLO is explained in the information privacy published in the Site in the "Privacy" section, and will take place exclusively on the basis of the consent you have given to the time of your registration, as well as in the presence of an additional suitable legal basis.
Enjoy the freely accessible content on it; proceed with the activation of a specific pay-per-view package which will be visible once the purchase phase has been completed.
To use the service provided by GAME POLO it is necessary to have a device among those enabled, such as PC, Tablet, and Mobile. The detailed list of enabled devices and related rules registration are published on the Site in the section "FAQ".
The service currently includes the following packages, the purchase methods costs are available in the "buy" section of the Site.
2022 polo VideoPass Season: This subscription gives you access to all its content prior to, and not including, the first race of 2023 season.
1 polo Event VideoPass: This pass gives you access to only 1 event.
GAME POLO offers different types of subscriptions for the use of services:
Subscription (“2022 polo VideoPass Season”): The subscription provides for a one-time payment of the sum foreseen for the specific package, through the instrument chosen payment.
Purchase of Single Event ("polo Event VideoPass"): Involves the one-time payment of the cost of only 1 Single Event in the manner provided on the Site at any time during the season.
It is understood that the same provisions of these General Conditions apply to the activation of a new package, as the same is to be considered a new and additional product to any package already activated.
We will send you your account information (e.g., changes to passwords or payment methods, confirmation messages, notifications, etc.) exclusively in electronic format by e-mail to the address that you provided at the time of your registration. For any record, please contact GAME POLO at the e-mail address: email@example.com
Packages can be purchased in the following ways: Online via the dedicated section www.polo.tv. And through the purchase methods provided by the individual operators authorized telephone numbers.
It is understood that the payment of the cost of the package, through the methods indicated above, does not include the cost of the enabled devices; nor the cost for data traffic, necessary for the use of the service.
When purchasing a package on the Site, you will be asked to enter a valid payment method, chosen from Credit Card.
Regarding the payment method (s), the application of the method of payment chosen by you is subject to acceptance by the party of the credit card issuer, as well as to the fact that the payment has been successful and/or that the payment method has not been revoked. Otherwise, the service will not be activated. We inform you that GAME POLO does not collect any of your banking data. Your coordinates banking will be communicated only to the bank of GAME POLO and to the supplier of GAME POLO payment services during the relative purchase. You will be able to change the payment method with each new purchase.
Following the procedure described - without prejudice to the hypotheses referred to in art. 3.2 letter (a) and (b) independently regulated by the specific operator telephone - you authorize us to charge you the fee for the package chosen by you, according to the procedures established by the specification type of subscription chosen and described in the previous art. 2.1. of these Terms and Conditions. The fee for the package type chosen will be due by you in prepaid mode. It is understood that GAME POLO may offer additional services from time to time, the details of such offers will be published on the Site for the entire period in which it is possible to use the specific service. Although not expressly provided in these offers, the use of these services is governed by these Terms and Conditions. In case you already have a package active, and you decide to add another and different one, the cost of the new package will be charged at the same time as the purchase of the latter.
If the purchase will be made online, the packages you have purchased, and the relative subscription method can be viewed in the Personal Area. Also, if requested by you exclusively as a natural person, you will receive an invoice for the purchase of the packages, to the e-mail address indicated in the registration form.
You agree to use the service offered by GAME POLO according to the following rules of use:
For personal and family and home use, use truthful and verifiable data during registration. It is understood which is not allowed to disseminate, communicate to the public and distribute the contents of the service neither for
commercial purposes nor for profit in environments and public places and/or open to the public.
Exclusively through the access credentials obtained at the time of registration.
The sharing or making available on the network of the contents and other subjects, in the absence of the authorization of the legitimate owner of the contents, is illegal and GAME POLO reserves the right to carry out the related checks at any time and in any way deemed appropriate.
You may not use the service to reproduce, record, distribute, communicate to the public, transmitting and/or modifying, manipulating, the process in any way and/or with any means the contents offered through the service, it is understood that it is any use of the service other than that established is prohibited by these Terms and Conditions, concerning any text, image, sound, video, information and/or software put to you provided through the service.
You acknowledge and agree that FIM polo World Championship and polo.TV brands and each another distinctive sign used by GAME POLO concerning service and all related industrial property rights and/or intellectual property are the exclusive property of GAME POLO and/or the respective owners and is not acquired as a result of acceptance of these General Conditions, or for any other reason, any rights to them.
You acknowledge and agree that all industrial property rights and intellectual relating to the service and anything else connected to supply of the same by GAME POLO , and all data, information, materials, and other content - including but not limited to by way of example the trademarks, texts, drawings, graphics, photographs, software, video, music, sound - available with the service, are of owned or licensed by GAME POLO . No rights to either license is granted to you. GAME POLO grants you a service personal, non-perpetual, non-exclusive, for consideration or not transferable user license to access the service and use I content offered through it under the conditions established in these Terms and Conditions. In case of violation of the aforementioned obligation, you will be required to indemnify and hold GAME POLO harmless from any loss, compensation, penalty, investigation costs, litigation, and/or prejudicial consequence in which GAME POLO could incur as a result of this breach and/or your violation of the national and international legislation in force in intellectual and/or industrial property rights, rights ownership and/or related rights.
You will be responsible for any use of the service, including by part of third parties and/or minors who access the contents of the service through your credentials. You will be solely responsible for your profile personal and activities related to your account; you will also have to keep confidential the access credentials acquired during registration, to be used only in the family and at home. Furthermore, you will be responsible for their illegitimate use by third parties even if these have taken them against your will unless you are unable to prove that all precautions have been taken necessarily.
You won't be able to develop audio-visual products or software applications based on any content offered through the service and/or that makes use of it in any way.
You cannot use software, devices, scripts, robots, other manual or automatic means or processes to access, execute it "scrape", the "crawl" or "reverse engineering" of the Site and its contents; as well as damage or interfere with the Site through the activity and use of viruses (e.g., cancelbots, trojans), codes malicious, fake routes, address information email or similar methods and technologies.
Controls, suspension of the service, cancellation of the Personal Profile and contractual penalty for non-compliant use We reserve the right to carry out checks at any time and in any way deemed appropriate, during which the user is obliged to collaborate.
In cases where improper use of the service is found, as contrary to the provisions of paragraph 4.1 above. In case of violation, we may: (i) suspend the service; or (ii) cancel your Private Profile, depending on the second of the solutions that we will deem more appropriate concerning the specific violation by your shop assistant. In any case, you will be informed of the conferment with the modalities which we will deem more appropriate. We also reserve the right to proceed to the suspension of the service even in the event of your refusal to cooperate to allow us to carry out our checks. The violation of the obligations assumed under the previous art. 4. Without prejudice to the foregoing, in case of violation of the provisions of art. 4.1, GAME POLO reserves the right to request a penalty of up to € 3,000.00 for each violation, as well as compensation for any further damage, expense, or injury that GAME POLO had to suffer due to his conduct.
AGAME POLO may also interrupt the service to carry out the necessary repairs, maintenance, extensions, or improvements of the service itself. If such interruptions last for more than 5 (five) days, GAME POLO is committed to making the replication of content not displayed. In the case where content should be postponed, GAME POLO has the right, in its right unquestionable judgment and alternatively, to reimburse the cost of the content not displayed or to allow you to use it on the new date. Finally, GAME POLO will not be responsible for interruptions and/or suspension of the service due to Force Majeure causes, meaning circumstances of "Force Majeure" beyond the control of GAME POLO such as, by way of example but not limited to, flooding, earthquakes, fires, pandemic and other natural disasters, as well as acts and/or omissions of suppliers of telecommunication/connectivity or electricity services and in-kind of products and/or services provided by third parties. The suspension of the service for the reasons referred to in this article 4.3. can not in any way be qualified as a breach of contract according to law and the provisions of these General Conditions.
With the request for activation of the service provided by GAME POLO accepts, to use them, to have to equip himself with the necessary technological equipment and connection service for which it is excluded all responsibility of GAME POLO . Other than that, remember that the costs of internet connection are those related to the operator used for connectivity. content will only be available on a device at a time. To log in from another device will be You must log out of the device in use, and perform again login on the different other devices; without prejudice to the possibility of opening multiple pages of the same session from the same browser. GAME POLO reserves the right to modify the list of compatible devices and any related limitations, depending on the technological evolution of the service, devices, and operating systems on the market, even by removing some of the previously enabled devices and/or operating systems. In none, if the modification of compatible devices makes it impossible to use the service may be qualified as a default contractual following the law and the provisions of these General Conditions, in particular, GAME POLO reminds you that for to use the service you must: (i) purchase a device compatible complying with the technical requirements indicated on the Site and (ii) obtain internet access and the service connectivity (for example purely explanatory, ADSL, WI-FI, 3G / 4G) provided by a third party vendor, make sure it is eligible to support e allow the use of the services. Regarding the quality of the service, we remind you that GAME POLO , not being responsible for the service of connectivity, does not guarantee the quality of the service from a point of view technical and is not responsible for the deterioration of the quality of the service if this depends on:
The use of an incompatible device or misuse of the device; a malfunction of the device;
problems related to the connectivity service provided by third parties.
Furthermore, GAME POLO is not responsible for the deterioration of the quality of the service due to force majeure. You agree to make any updates to the player and/or program’s multimedia playback of the contents, and you acknowledge that they may be necessary to ensure the functionality of the service.
In the "FAQ" section of the Site you can consult the frequently asked questions relating to the service offered. Plus, you'll be able to request assistance, support, and send reports via the email indicated in art. 2.2. of these Terms and Conditions.
We reserve the right, to improve the service offered, to stop distributing some content, modify or reduce the number of hours of transmission of each content, and/or interrupt its visualization. GAME POLO will also be able to periodically update the prices, the technical requirements referred to in Article 5 of these General Conditions, as well as these General Conditions, in case of legislative, regulatory, organizational, administrative changes, technical needs, modifications, or modernization of technical solutions for the provision of the service, technological or IT developments, and/or in presence of events, of a particular or general nature, relevant to contractual fulfilment. If any changes to the service or these General Conditions should have a significant impact on the quality and/or quality of the contents of one of the Packages from you purchased, from the moment of communication you can withdraw from the purchase of the specific Package according to the modalities expressed in 8 of these Terms and conditions.
Cancellation of Personal Profile You can request cancellation total of your Profile from the Site at any time, by contacting the service via the e-mail indicated in art. 2.2 of these Terms and conditions. The cancellation of the Personal Profile involves the loss of any data relating to it and of any subscribed subscription through the same. Therefore, you will lose both the ability to access the Site and the ability to use the contents of the same, including any activated packages, even if the subscription to them is not expired upon cancellation of the Personal Profile.
Withdrawal from the purchase of a EUROPE VERSION package It is possible to exercise the right of "repentance" of withdrawal from the purchase of a monthly or seasonal subscription package, according to art. 52 of Legislative Decree 206/2005 (the "Consumer Code"), within 14 calendar days from the moment in which the purchase phase has been completed. The withdrawal will have to take place employing a request sent by e-mail to the address support@GAME POLO .events Following the withdrawal, you will receive a refund of the entire price paid for the specific package, through the payment method selected on the Site, without incurring costs additional resulting from such reimbursement. It is understood that, since the sensi Article 59, It is also possible to withdraw from the purchase of a package in the cases referred to in Article 7 of these Conditions General. In this case, you can exercise the right of withdrawal within 8 calendar days from the date of communication of the changes made to the service or these General Conditions. In this second case, if the purchased package includes a multiplicity of content, you will receive a refund equal to the value of the content alone not yet used at the time of the withdrawal exercise. Stay understood that, if you use even a single content - and also partially - present in the purchased package, you will NOT BE ABLE TO EXERCISE THE RIGHT OF WITHDRAWAL,
Without prejudice to the foregoing, and prejudice to any other resolution hypothesis required by law or by the specific package purchased, we will have the right to terminate this contract.
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